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Contact Wise Loan Customer Service

Wise Loan Phone Numbers and Emails

Toll-Free Number:

  • (800) 516-7840
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Wise Loan Email:

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Wise Loan Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email
  • The best phone number to call Wise Loan is 8005167840.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Wise Loan mainly because of product/ service, activation/ cancellation, payments and charges.

View full overview ›

How to Contact Wise Loan?

Most Popular Number:

(800) 516-7840
Total calls: 101 Issues resolved: 21 Last call: Jun 2, 2025

The company has published only one Wise Loan phone number. This helpline is 1-800-516-7840, where you can consult the company's agent for information and assistance. You can get help with the Wise Loan application, instalments, payday loan alternatives, account management, and more by dialling this number. This number connects you to the Wise Loan customer service team, which will assist you with account management and the Nest Egg account. Out of all the modes of communication, it's best to use the published Wise Loan customer service number for matters that need immediate help.

Similar to one published phone number, Wise Loan company has only one email address. It is hello@wiseloan.com. This is for clients who prefer a written form of communication with the support team. Once you send an email to the Wise Loan customer service team, wait for two to three days to get a response. An alternative to this is to fill out the form on the company's website. You can also initiate live chat by clicking on Let's Chat. You will be prompted to enter your name and email address to chat.

Wise Loan company is located in Fort Worth, Texas 76185, United States. The address can be used to submit formal inquiries and correspondence, address customers' concerns and issues, or resolve loans, payments, and account issues. While the corporate office manages official communications, customers can contact the Wise Loan customer service team via the corporate office to escalate their inquiries and receive timely assistance.

The Wise Loan customer service team is reachable Monday through Friday between 7 AM and 6 PM CT. On Saturdays, their office is open from 7 AM to 4 PM CT, while on Sundays, it opens at 9 AM and closes at 5 PM CT. During these hours, you can contact the support team for help with various loan-related inquiries, including account management, application issues, and payment queries.

To contact the Wise Loan customer service team via the app, download and install the app on your device. Afterwards, use your login credentials to sign in to your account or sign up for a new account if you do not already have one. For support, access the help options available in the settings menu. This will connect you with the Wise Loan customer service team to address all kinds of issues and questions related to the company.

PissedConsumer Club

Contact Information

Wise Loan Website:

Wise Loan Help Center:

Corporate Office Address:

Essential Lending Inc.
P.O. Box 101265
Fort Worth, Texas 76185
United States

Other Info (opening hours):

Customer Support Hours:

Monday - Friday (Office): 9:00am – 6:00pm CT

Saturday (Office): 7:00am – 4:00pm CT

Sunday (Office): 9:00am – 5:00pm CT

More contact details

Fax:

+1 (800) 564-1952

Wise Loan Rating Based on 8 Reviews

Rating details

1.7
more details
Website
Additional Fees
Product or Service Quality
Customer service

Rating stats

Rating trend

Summary of Wise Loan Customer Service Calls

101 TOTAL
CALLS
00:44 AVG CALL
DURATION
44% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Wise Loan?

Product/ Service Question:

  • “Loan not credited,asked key”
  • “Withdraw Key”
  • “Loan cancellation but changes cannot refund.”

Payments and Charges Question:

  • “Amount refund”
  • “Cash transaction Charge success but next step not running”
  • “Wolate not credited”

Activation/ Cancellation Question:

  • “I have cancelled my loan amount but I didn't receive my amount.”
  • “I cancel the loan so I kindly request you to refund my amount.”
  • “Cancel the loan”

Request for Information Question:

  • “I need some confirmation regarding the loan which I want to apply”
  • “I want information regarding loan”
  • “I want to talk in telugu”

Refund Question:

  • “I want to refund my amount”
  • “Refund”

Shipping and Delivery Question:

  • “To get the withdrawal key”
  • “Money not received”

Account Question:

  • “Wallet key password”

Website/ Application Question:

  • “I will pay 2400 but not add my money in app charges”

Return/ Replace Question:

  • “Money return cancel the loan”

Other Question:

  • “I need some Details”
  • “Withdrol”
  • “Withdrew key number”

Compare Wise Loan Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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